Map pages do not load and encountering errors on the console logs - Support and Troubleshooting

Map pages do not load and encountering errors on the console logs Issue Map pages do not load and encountering errors on the console logs

Steps to Reproduce :

This issue can be seen on any map pages. For ex- "Field Service" Application- "My Dispatch Map" or even any cmn_map_page records.

Errors seen in the developer console: ====== TypeError: Cannot set property 'recordClickedOnInfoWindow' of undefined at new mapAPI (sn_fsm_map.s_map_map_api_service.jsdbx:31) at Object.instantiate (angular.min.js:43) at Object. (angular.min.js:43) at Object.invoke (angular.min.js:43) at Object.$get (angular.min.js:40) at Object.invoke (angular.min.js:43) at angular.min.js:44 at d (angular.min.js:42) at e (angular.min.js:42) at Object.invoke (angular.min.js:42) (anonymous) @ angular.min.js:120

TypeError: Cannot read property 'mapType' of undefined at controller (sn_fsm_map.s_map_base_directive.jsdbx:13) at Object.invoke (angular.min.js:43) at R.instance (angular.min.js:92) at n (angular.min.js:67) at angular.min.js:79 at angular.min.js:133 at m.$eval (angular.min.js:148) at m.$digest (angular.min.js:145) at m.$apply (angular.min.js:148) at l (angular.min.js:100) ======

Release

Orlando Patch 7a

Cause System property (glide.ui.escape_all_script) was set to false: https://instancename.service-now.com/nav_to.do?uri=sys_properties.do?sys_id=3e7fde301b111000b4a49e3bcc0713f5

Resolution 1) Open the system property (glide.ui.escape_all_script) https://instancename.service-now.com/nav_to.do?uri=sys_properties.do?sys_id=3e7fde301b111000b4a49e3bcc0713f5 2) Set the value from false to true. 3) Save the record, 4) Fresh the page or go back to "My Dispatch Map" and this should load without error or the filter and titles broken.