Network Switch Pattern fails at various stages at SNMP provider on subsequent queries


Description

Mainly this is noticed with the following error on the "SNMP Switch" pattern:

Error : "all commands failed on host: < IP >. command type: SNMP_TABLE. command track:
SnmpTableCommand\(Relevant)"

The steps that seem to fail are :

UPDATE:

- Also include systemObjectID, this is not included in images: "1.3.6.1.4.1.9.1.1208"

- The precondition logic is incorrect. The condition should be $PRB1378161 NOT EQUALS "true".

-- Because we do not set the variable to false, it is null. So the condition "$PRB1378161 EQUALS false" (null===false) will not be passed.

===

Some device systemObjectIDs that are impacted seems to be:

Steps to Reproduce

  1. Run a discovery on a switch.
    Notice the "Network Switch" pattern fails in discovery logs.

  2. Review the pattern logs. Find the following failure on the step with the error:
    all commands failed on host: < IP >. command type: SNMP_TABLE. command track:
    SnmpTableCommand\(Relevant)

Workaround

This problem is fixed in an upcoming release. If you are able to upgrade, review the Fixed In section to determine the latest version with a permanent fix your instance can be upgraded to.

If an upgrade is not possible and the symptoms are seen as reported in description, add/update the below steps as a workaround:

                         Select Operation = "Set parameter value

                         Check "precondition" check box

                        Select Meet=Any

                        Add all the above SysObjectIDs as shown in the below screenshot.

 

 

 

 

 

 

 

 

 

 

 


Related Problem: PRB1378161