A user criteria which is for "Not available for" when matched is giving a user access to catalogue item which is supposed to prevent them from having access to.


Description

 A user criteria which is for "Not available for" when matched is giving a user access to catalogue item which is supposed to prevent them from having access to.

Release or Environment

All

Cause

glide.sc.entitlement.override updated with a role that the user is granted

Resolution

There is a property called "glide.sc.entitlement.override", which tells which roles are allowed to skip canView checks.


The affected user probably has a role which is marked in "glide.sc.entitlement.override" property.


You can either remove the role from the user or remove the role from property to resolve the issue.