Filter category on faceted_search widget missing author and category filter item


Description

Filter category on faceted_search widget missing author and category filter item.

Steps to Reproduce

1. Log in as admin

2. Create a KB and set language to Japanese, populate the category, populate the author, and put  "地下駐車場利用申請マニュアル2" in the short description

3. Press submit

4. Go to newly created KB and publish it

5. Click on the gear icon and switch to the Japanese language 

6. Go to /sp and search by the short description of Japanese language KB


Expected behaviour:
The search result should contain filter items: author, category, view count and last modified.

Actual behaviour:
Author and Category filter items are missing.

Workaround

This problem is currently under review. You can contact ServiceNow Technical Support or subscribe to this Known Error article by clicking the Subscribe button at the top right of this form to be notified when more information will become available.


Related Problem: PRB1421465