Unable to select the 'Tags' field on both sides of a top level OR condition in New UI for reports


Description

Unable to select the 'Tags' field on both sides of a top level OR condition in New UI for reports

Steps to Reproduce

  1. Log in to a base Orlando, New York, or Madrid instance.
  2. Create a report on the change_request table.
  3. Make sure you are using the new report UI.
  4. Create the conditions as follows:

[Active] [is] [true] AND
[Tags] [has] [Android]

Top level OR condition

[Active] [is] [false] AND
[Tags] [has] [Android]

Observe that you are unable to select Tags on both sides of the top level 'OR' condition.

  1. Switch to the Classic UI.
  2. Try to select Tags on both sides of the condition and observe that you are able to.

Workaround

This problem is currently under review. You can contact ServiceNow Technical Support or subscribe to this Known Error article by clicking the Subscribe button at the top right of this form to be notified when more information will become available.


Related Problem: PRB1413717