Video configured using the Video Carousel (CD) widget doesn't work properly.Issue In the service portal, when more than one videos are present to the video carousel widget, on playing the second video, the first video automatically also starts playing, resulting in the audio of both the videos to be heard simultaneously.ReleaseLondon and aboveCauseThis issue is with the custom videos being used or the domain on which the videos are stored.ResolutionThe functionality of the widget can be tested by replacing the URL's of the video from the video carousel widget with the links present in the OOB sn_cd_url_asset table. For example, https://www.youtube.com/embed/MllpUpcl6TIhttps://www.youtube.com/embed/fkeIStiYCNo If the above test works fine, the source of the video and its related attributes needs to be checked.Related LinksVideo Carousel(CD ) widget will autoplay the video files uploaded to the db_video table.Carousel Widget How to change video source in video carousel of Service Portal? How can a video carousel of 3 slides be achieved in serviceportal