No visible Notifications tab seen in System Settings modal - works for Admin but not UserIssue The Notifications tab is no longer seen in System Settings modal (gear icon) - This does however work for "Admin" but not "User" Being logged into a User account and not seeing the "Notifications" group on the left side of the System Settings gear modal. When logged in as Admin, you can. After checking the system properties in https://support.servicenow.com/kb_view.do?sysparm_article=KB0749898 and they look right. Yet for some reason, the User account does not have the ability to look at Notification tab/preferences/settings/subscriptions. ReleaseUI16, Paris P1H1CauseIssue 1 - No visible Notifications tab seen in System Settings modal - Does work for Admin but not User. Issue 2: Able to confirm user account has the snc_external role, but cannot remove it from own account. It appears to be inherited, but cannot determine where from or how to take it away. For most users with that role, it's added as part of the x_orb_xxx.user role. When clicking the Inheritance map, it simple shows the user and snc_external (role). Deleting the sys_user_has_role entry is not possible from the list or record. ResolutionResolutions: Solution to issue 1. The "Notifications" tab is not visible if you have the role "snc_external" in your user account - It will be hidden if that role is enabled - Solution to issue 2. Delete the erroneous sys_user_has_role record with maint access and logout/login and retest the notification panel.Related LinksSimilar issue found here but it did not resolve: Notification preference is not showing in UI16 even after enabling glide.notification.preference.ui.enabled Property