Language translations missing even after clicking on active - Support and Troubleshooting

Language translations missing even after clicking on active Issue After installing the language plugin and then by changing the language it doesn't get changed to the selected language.

Cause Transform map issue missing in the instance

https://support.servicenow.com/kb_view.do?sys_kb_id=51b5aa59dbd49cdc2be0a851ca961930

Resolution As the first check refer to Translation (I18N) plugin installation can make sys_import_set inaccessible

If the above Knowledge article didn't resolve the issue then it would be a transform map issue missing in the instance.

It is necessary to determine whether or not the instance has the Transform maps installed, which are typically required for Language plugin installation.

Table names:

Sys_transform_map Sys Choice Translation Map Sys Documentation Translation Map Sys Translated Text Translation Map Sys Translated Translation Map

So, if the above transform maps are not being available in the instance then:

Import the above transform maps from the Out of the Box instance or from a Developer instance Go to the below URL and delete the records:

https:// /sys_update_list.do?sysparm_query=nameSTARTSWITHzz_fix_chart_type_order_french.xml&sysparm_first_row=1&sysparm_view=&sysparm_choice_query_raw=&sysparm_list_header_search=true

The above link is for the French language

Once the files are being deleted then go to the plugin record and click on activate and repair Then the installation will install the files properly. Related Links Translation missing for module titles

Request missing translations for available languages