Breach Time is displaying the wrong time / Breach Time updated after SLA is already breachedIssue The Task SLA 'Breach time' Value is being updated even after the SLA has already breached. This may also appear to be showing the Incorrect Breach Time Value. Example: Task SLA attaches at 10:00am. (Duration is 1 minute)At 10:01am the Task SLA is now breachedThe Task SLA is moved to 'Paused' State (I.e. [incident] moved to Resolved)Task SLA remains Paused for 3 minutes.Breach time is now showing -> Original breach time + Pause durationCauseThis is the expected System Behaviour and can be controlled by System Properties.ResolutionYou can de-activate this System Property to prevent this behaviour from occurring.Please navigate to "sys_properties.list" and find the Property with Name = "com.snc.sla.calculate_planned_end_time_after_breach"This should be set to "false" if you do not want the Pause Duration to be added on to the Breach Time. OR Alternatively, you can navigate to Service Level Management > Properties > SLA EngineFind the "Adjust Breach Time of SLAs after they have breached" Property and un-tick this boxYou can then 'Save' (Top right)