De-Duplicate task - Remediation hanging on 'loading duplicate tasks'


Description

The OOB Remediate button (Duplicate CI Remediator) stays at screen "Loading duplicate task information" for a minute.


Cause

The Duplicate CI Remediator tries to load all related CIs on the Duplicate CIs, and group them.

When there are large number of related CIs, the form may take longer to load:


Also make sure there's no query business rules that add overhead on the queries.