"Download to PDF" button is showing: An unexpected error has occured. Please see the instance logs for more detailsIssue The button "Download to PDF" fails and shows popup message: Export Failed An unexpected error has occured. Please see the instance logs for more details Checking the system logs, it is showing the following error: Message - com.snc.whtp: Oauth failed to grant access token: no thrown error Source - com.glide.ui.ServletErrorListenerCauseRelated "WebKit HTML to PDF" OAuth record is missing. It should be created from the fix script, fix_enable_oauth_access.xml, which is part of the "WebKit HTML to PDF" plugin install.ResolutionRemove the sys_update record for the fix script execution; search by the name "fix_enable_oauth_access.xml". Use the "Activate/Repair" link for "WebKit HTML to PDF" plugin. After that completes the OAuth record will be present.