ERROR: "Access to api 'put(sn_customerservice_case.number)' from scope 'x_custom_scope' has been refused due to the api's cross-scope access policy"Issue If attempting to update or copy a closed record on the table for example - 'sn_customerservice_case', the user will notice cross-scope issue if there is a non cross-scope writable field such as 'number'.ReleaseAllCauseUnfortunately, this is the expected behavior as the number field has been defined as a non cross-scope writable. Essentially there are three fields (SYS_ID, NUMBER, SYS_MOD_COUNT) are non Cross Scope Writable in the platform.These three fields data, when being modified, may corrupt the table data.ResolutionTo work around this limitation, users often create a custom number field (u_number) and script a business rule to copy over values from number to u_number.u_number would be Cross Scope Writable and you can build your script on this field.