Service catalog request workflow is not getting attached to the requestSummaryService catalog request workflow is not proceeding further and stuck at the BEGIN step itself once the REQ is created There are 2 workflows: Service Catalog Multiple Approver and Service Catalog request. Always Request is getting attached to the Service Catalog Multiple Approver workflow. Even after changing the workflow properties "if condition" to NONE still Out-of-the-box workflow is not getting attached. There is also an issue with the Service Catalog Multiple Approver workflow, which gets stuck in the Begin stage and does not progress. As a result, requests are not automatically approved, and Request Item (RITM) workflows are not triggered. Steps to Reproduce: Open the below Catalog Itemhttps://<your-instance>.service-now.com/sc_cat_item.do?sys_id=a612ddc21b3fd01001e20d47dc4bcbb1Create a Request (REQ) for above Catalog item and Request (REQ) will be createdObserve that the Approval field is still in "Not Yet Requested" but the workflow gets attachedManually change the stage to "Approved," and notice the workflow remains stuck in the BEGIN stage Trying to Approve Request using Service Catalog Multiple Approver workflow No workflow attached when changed workflow properties (If condition to None) for Service Catalog Multiple Approver workflow. It's not attaching the Out of the box workflow.InstructionsCheck the sc_request table for any Custom Workflow as the Service Catalog Request with an empty Activity Definition. Fill out the workflow with the necessary information, and the Service catalogue request workflow will run smoothly.Related LinksService catalog request item - Unable to start workflow Workflow is not getting attached to Request Item (RITM)