NOW-EDGE-INCOMPATIBLE_JAVA

NOW-EDGE-INCOMPATIBLE_JAVA Severity MODERATE Root Cause Edge Encryption Proxy is running on an unsupported Java version Effect This can produce a wide range of symptoms, including impact on operational stability under heavy load (slowness, sporadic proxy crash and restart), failure to start, failure to monitor system resources. Corrective Action Customer is required to upgrade their system Java to supported version.

Supported versions:

Java 8 update 121 (8u121) Java 8 update 141 (8u141) or higher Java 11 update 6 (11.0.6) or higher Note: Oracle Java 8 update 131 (8u131) is not supported

After upgrading system Java, follow steps below:

Create JAVA_HOME system environment variable Set wrapper.java.command property in conf/wrapper.conf file: wrapper.java.command=%JAVA_HOME%/bin/java Restart proxy For more information please see https://docs.servicenow.com