Out of the box function ${URI} not working in the email template - Support and Troubleshooting

Out of the box function ${URI} not working in the email template Issue The ${URI} function, which is a pre-built feature, was not functioning correctly in the email template provided below, resulting in an incorrect instance name being displayed in the generated URL

/nav_to.do?uri=sysevent_email_template.do?sys_id=adfe0cadc611227100ffab0a08978ef2

Cause sys_property " glide.email.override.url" got tampered

Resolution To resolve the issue, update " glide.email.override.url" sys_property with the correct URL name