Flow context not getting cancelled if associated RITM is cancelledIssue If a RITM is linked to a flow designer in a system, and the RITM is cancelled, the flow context associated with the RITM will continue to run and will not be cancelled.CauseThe problem noticed relates to the status of the requested item and the requirement of the default business rule 'cancel flow on request cancelled'. https://<your-instance>.service-now.com/sys_script.do?sys_id=062422410f2100108af26b198b767eb0 The condition of the BR says: current.stage.changes() && (current.stage=="Request Cancelled") And,Also the If condition of the BR: if ((current.stage == 'Request Cancelled') && current.flow_context && !current.flow_context.nil()) Both the condition and If statement in the business rule are verifying if current.stage ➔ "Request Cancelled". However, when reviewing the RITMs in the system, noticed that after the request is cancelled, the RITM's stage is not changing to "Request Cancelled". This is causing the business rule to not trigger the flow cancellation.ResolutionCheck the stages of the RITM configured and update it accordingly so it syncs with the out of the box Business Rule.