Workflows are being cancelled after the Approval is set as RejectedIssue In the case of the RITM, the workflow utilizes an Approval-Group activity to produce approvals.However, if any of the approvals are rejected, the workflow will be terminated, and the following message will be displayed: "1 Workflow for RITMxxxxx has been cancelled." CauseThe problem arose because when an approval is cancelled, the RITM's status is being changed to "Closed Incomplete". There is a pre-built business rule in the Task table named "Cancel Workflows Upon Cancellation", which is activated when the State value is modified to 4 (Closed Incomplete), and is responsible for the message being displayed. https://<your-instance>.service-now.com/sys_script.do?sys_id=69527269c0a80a663a2d934e33801cedResolutionWhen an approval is rejected, a custom business rule is updating the status of the RITM to "Closed Incomplete". Recommended to review this business rule and modify it according to their business requirements and ServiceNow's best practices.