Method to get attachments from JIRA to ServiceNowSummaryOut of the box we have a few Spoke actions for performing various tasks on JIRA, the list can be found below: Jira spoke v2.6.8 However, we do not have an action for pulling attachments from JIRA to ServiceNow. This KB article describes one way of pulling attachments from JIRA to ServiceNow by building a custom action in Flow Designer using IntegrationHub.ReleaseApplicable on all releasesInstructionsNavigate to Flow Designer > DesignerClick New > ActionGive it a name, for example Get Jira AttachmentYour action outline would be as follows: Let's start with the InputThe output would beIn this step, we get the attachment URL from the input variableNext we would need to fetch the attachment from JIRA using REST. Once that is done, we attach it to the record specified, in this case, it is incident as specified in the Action Input. The URL we are fetching the attachment from JIRA would be something like https://<instance>.atlassian.net/secure/attachment/<attachmentid> This step sets the output variables based on the REST response in Step 2 This completes the custom action which would pull the attachments from JIRA to ServiceNow.