Epics are not shown on the Epic Filter in the Backlog tab of the Agile BoardIssue Epics are not shown on the Epic Filter in the Backlog tab of the Agile BoardCauseThe Epic filter will only show Epics if the Story matches the Backlog's Filter.Since the customer had the Unified Backlog Plugin installed, there could be Stories that are created from Tasks in your Backlog even when the filter does not match them.Since the Backlog Filters were so restrictive, the corresponding Story for a Catalog Task that was added does not match the Backlog Conditions, and therefore the corresponding Epic did not show in the Epic Filter to the left.ResolutionHello John!Thank you for submitting your case!We are placing this issue in a state of Solution Proposed for your review. Please add your updates to this ticket if we can help clarify the following summary.ISSUE SUMMARY:Epics are not shown on the Epic Filter in the Backlog tab of the Agile BoardSOLUTION PROPOSED:Upon investigation, I found that the Epic filter will only show Epics if the Story matches the Backlog's Filter.Since you have the Unified Backlog Plugin installed, you can have Stories that are created from Tasks in your Backlog even when the filter does not match them.Since your Backlog Filters are so restrictive, the corresponding Story for SCTASK1038934 (STRY0388738) does not match the Backlog Conditions and therefore the "ServiceNow RBAC" Epic does not show in the Epic Filter to the left.This is particularly because your Backlog filter filters out Stories that have and Points. STRY0388738 has 1 Story Point.NEXT STEPS:1. Let me know if you have any questions, thanks!Hope that makes sense! :)If we have addressed your concerns, you may accept the solution to close the case or reject the solution if it does not answer the original question raised with this ticket. At any time in the Solution Proposed state, you may add additional questions or updates.Thank you so much!___________________________________________________Best regards,[code]Noah Drew | Technical Support Engineer |ServiceNow | Everything as a Service ☏ +1-407-499-2641 [/code]=====