BaseBoard Serial number is populated on the serial number record instead of the BIOS Serial number for windows computers when using the Windows OS - Desktops pattern for discoveryDescriptionBy default, OOB 'Windows OS - Desktops' Pattern return Baseboard Serial number, but in some cases, the customer might want to use the Bios Serial number for the CI instead. The SCCM import plugins populate the serial number field of the main CI with BIOS Serial number, and so doing the same can avoid Identification issues and duplicate CIs being created.Steps to Reproduce On an instance with Discovery set to use Patterns for windows host discoveryRun a quick discovery on a Windows Desktop computerCheck the discovery payload serial number for type "Baseboard" and compare it with the serial number field on CI form to find that the Discovery stores the Baseboard serial number instead of Bios serial number.WorkaroundThis problem has been fixed. If you are able to upgrade, review the Fixed In or Intended Fix Version fields to determine whether any versions have a planned or permanent fix. The fix is related to PRB1371559, which has more details:KB0786378 BaseBoard Serial number is populated on the serial number record instead of the BIOS Serial number for windows servers when using the Windows - OS server pattern for discovery Note: This may not have been completely fixed in Paris for Windows Servers and Desktops. See:PRB1436659 KB0861828 The baseboard serial number is populated on the serial number record instead of the BIOS serial number for Windows servers when using the Windows - OS Servers pattern for discoveryRelated Problem: PRB1393772