User do not have sufficient privileges to access this knowledge item in service portalDescriptionOn the instance, users are unable to view a particular KB article. When accessing the article, they receive the below message: "You do not have sufficient privileges to access this knowledge item"ResolutionWhen accessing the particular portal where the article is missing the the knowledge base related list in the portal page is missing. In order to resolve the issue, consider adding the knowledge base record in the knowledge base related list under the respective portal page.Additional InformationReference:https://docs.servicenow.com/csh?topicname=knowledge-management-service-portal.html&version=latest