MID Server Log table [ecc_agent_log] can grow very large, causing database performance problems - Known Error

MID Server Log table [ecc_agent_log] can grow very large, causing database performance problems Description There is no out of the box process to remove old ecc_agent_log records like with other log tables. This can result in years of data within the table. Customers can remove this data via a script but this can lead to performance related issues as the data set is large.

A table cleaner rule [sys_auto_flush] is needed to prevent the growth of this table.

Steps to Reproduce

Any instance with MID Servers will see records regularly inserted into ecc_agent_log. Records specific to a MID Server can be seen in each MID Server's form's related lists. The main entries seen will be for "Running system command...", which will be logged for each ecc_queue output for a SystemCommand. e.g. Running system command: FileChange Running system command: credentials_reload

Workaround This problem is currently under review. You can contact ServiceNow Technical Support or subscribe to this Known Error article by clicking the Subscribe button at the top right of this form to be notified when more information will become available.