Value of a catalog variable gets cleared out on the RITM (Requested Item) / Task form even though value was provided during request submissionIssue When user submits a request for an item, the value provided for a variable during request submission is missing from the RITM (Requested Item) / task form. CauseSince the variable value appears on the audit history of the RITM and also present in 'sc_item_option_mtom' table. The value exists in the backend but it is getting cleared out while loading the RITM form.There is an UI (User Interface) policy configured to execute on Item, RITM and Catalog Task forms which is responsible for clearing out the value of this variable. This UI policy had code to clear out the variable value inside 'Execute if false' section present under 'Script' tab. ResolutionInside this UI policy when "Applies on Requested Items" flag was turned off, the issue did not occur. Since the UI policy is responsible for clearing out the variable value, it has to be reviewed and modified as per the requirement.