Duplicate user names appears in auto completer using @ mention in work notes or additional commentsDescriptionThis issue occurs usually when the system attempts to pre-populate the autocomplete list with users already on the record and If the user doesn't have a sys_id. Steps to Reproduce 0. Set system property glide.ui.presence.disabled = true1. Impersonate Beth Anglin, Create an incident and add a worknote.2. End impersonation and open that incident as someone else, Admin is fine.3. Go to work notes of that incident and type @beth. Expected: Beth is only in the system once and should only be displayed once.Actual: Beth is shown twice in the auto-complete WorkaroundWorkaround #1:adding below code after line no. 19 in RecordMemberBuilder script include: if (sysId == "" || name == "")return; OR Workaround #2:Set "glide.ui.mentions.preload" system property to falseImpact: The @ mentions will just take longer to loadbut there would be no other effectRelated Problem: PRB1430990