Import Data Loaded from Excel is of Type Floating PointDescriptionCustomers have seen that, when importing columns that contain only numbers from Excel spreadsheets, the data will be imported as data type Floating Point number in the ServiceNow instance. If there are enough numbers in the value it will exceed the limits of Floating Point numbers on the platform and be seen as the value 100,000,000,000. For example if this sample Excel spreadsheet of computers including Asset Tags is imported (see also attached spreadsheet Import Test): It will appear in the Import Set Staging table as: Release or EnvironmentAll ServiceNow releasesCauseIf the column in the Excel spreadsheet is formatted as Number instead of Text (or General) this issue can occur: ResolutionSolution 1 - Fix the Data in the Spreadsheet Use Excel's Data->Text to Columns wizard to convert the data to text: After this the data should import correctly: Solution 2 - If the Spreadsheet Cannot be Modified If it's not possible or practical to modify the spreadsheet (for example if the spreadsheet comes from a 3rd party and they're unable to format the columns correctly) you can do: - import the spreadsheet as is, this will create an import staging table (for example u_computer_assets_import) with the number-formatted fields (Asset Tag in this example) set to Floating Point - delete the data you just imported (clear out u_computer_assets_import) - modify the relevant field(s) in System Definition->Dictionary for the table u_computer_assets_import to be type String instead of Floating Point - the above steps are once off, you can now load the spreadsheet (select Existing Table) and the data will come in correctly as String, even if the cells in the spreadsheet are still formatted as Number