Auto refresh or Refresh Token not getting generated for Microsoft Exchange Outlook OAuth 2.0 CredentialsIssue Auto refresh or Refresh Token not getting generated for Microsoft Exchange Outlook OAuth 2.0 CredentialsCauseoffline_accessThe offline_access scope gives your app access to resources on behalf of the user for an extended time. On the consent page, this scope appears as the "Maintain access to data you have given it access to" permission. When a user approves the offline_access scope, your app can receive refresh tokens from the Microsoft identity platform token endpoint. Refresh tokens are long-lived.Resolution1. Add the offline_access scope gives your app access to resources on behalf of the user for an extended time on the Microsoft Scopes and permissions 2. In ServiceNow instance make sure the Oauth Entity Scope has "offline_access"Related LinksMicrosoft Documentation on offline_accessoffline_accessThe offline_access scope gives your app access to resources on behalf of the user for an extended time. On the consent page, this scope appears as the "Maintain access to data you have given it access to" permission. When a user approves the offline_access scope, your app can receive refresh tokens from the Microsoft identity platform token endpoint. Refresh tokens are long-lived.