In NOW mobile app, notifications are not clearing out once actions are performed on them. - Known Error

In NOW mobile app, notifications are not clearing out once actions are performed on them. Description In NOW mobile app, notifications are not clearing out once actions are performed on them. The approval or rejection buttons are still displayed and users can click them over and over.

Steps to Reproduce

1. Login to the NOW mobile app as the approval user 2. From the UI Platform, create a request that needs approval 3. Once the approval is requested a notification will come in the NOW mobile app in order to approve / reject 4. Click on the notification and Approve the record from the NOW app or the Platform UI 5. After that, note the approver user still can go to the same notification and approve or reject again and again.

Workaround This is expected behavior and by design in all currently supported releases. For Enhancement Requests, please visit: https://community.servicenow.com/community?id=ideas_list