Employee form input mapping to HR Task not working on Choice field - Known Error

Employee form input mapping to HR Task not working on Choice field Description Employee form input mapping to HR Task not working on Choice field

Steps to Reproduce

1. Follow the documentation below to create an employee form https://docs.servicenow.com/csh?topicname=configure-hr-employee-form.html&version=latest#configure-hr-employee-form

2. In the Form Designer (step 5 on the above documentation), create a choice field with choice value as 0 and 1

3. Map this choice field to the HR table (step 9 on the above documentation)

4. Create an HR task record or HR record and enter type as Collect Employee Input

5. Impersonate user assigned and go to hr portal

6. Click on To Dos and choose the HR task or HR record you created on step 4

Actual Result: Check the submitted record and you can see that the Choice value did not map Expected Result: Choice field value should map

Workaround 1) Change the value for choice field in question and hr_task field to configure as non-zero.

2) Make sure that the condition which is part of Employee form satisfies only 1 record.

Another workaround is to change the script include

1) Go to the method "setGlideRecordValue" of script include "EmployeeDataCollection"

Existing code : else { if(qaGr.value) needUpdate = setValue(recordGr,field,glideElement,qaGr.value,updateList); else if(qaGr.string_value) needUpdate = setValue(recordGr,field,glideElement,qaGr.string_value,updateList); }

Change to : else { if(qaGr.value) needUpdate = setValue(recordGr,field,glideElement,qaGr.value,updateList); else if(qaGr.string_value) needUpdate = setValue(recordGr,field,glideElement,qaGr.string_value,updateList); else needUpdate = setValue(recordGr,field,glideElement,qaGr.value,updateList); }

2) Make sure that the condition which is part of Employee form satisfies only 1 record.