Unable to close the "sctasks" created by "Client software distribution" manuallyIssue Unable to close the "sctasks" created by "Client software distribution" manually.ReleaseAllResolutionSteps to reproduce: Log in to the instanceOpen the catalog task with assignment group as 'Client Software Distribution Administrators'Change the "Assignment Group" and "Assigned to" valuesClick on "Close Task" UI action.Check the state of the task where it again changes to open by some mid server Resolution: "Automation - Sensors" is an OOB Business rule which runs on the ECC queue table.https://<instance_name>.service-now.com/sys_script.do?sys_id=ee45c95c0a0a0b5e00a275f28e01ba26&sysparm_record_target=sys_script&sysparm_record_row=2&sysparm_record_rows=3&sysparm_record_list=nameCONTAINSautomation%5EORDERBYnameAll jobs run via a MID Server, and some that don't, pass messages via the ECC Queue table [ecc_queue]. The Agent Correlator field [agent_correlator] is used by code to keep track of the originating job.If the "agent_correlator" starts with "rba.", that is for Orchestration and it will be taken by the "Automation - Sensors" business rule.The sctasks are related to the Client software distribution. These tasks get created when there is some issue on performing the actions like adding the user or a device to SCCM collection.If a user wants to close these tasks manually, then they need to be part of the Client Software Distribution Administrators with necessary roles "sn_client_sf_dist.csd_admin" or they need to cancel the request. Related Links'Task' is the parent table of all task-type records in the system. It is the parent of REQ, RITM, and SCTASK.When you order a catalog item, the system generates a single RITM record for each item in the cart at the time you order. These RITM records are all grouped underneath a parent REQ record.Depending on your workflow, you might also have SCTASK records that get generated as children of a RITM record.Please refer the below articles for more informationhttps://community.servicenow.com/community?id=community_question&sys_id=378ac2d11b30d490ada243f6fe4bcb88https://docs.servicenow.com/csh?topicname=r_IWClientSWDist.html&version=latest