Status field appearing as '101' when trying to import the data from excelIssue In the sn_customerservice_case table, the status field is displaying 101 after the import is done using an excel file even there is no option in the dropdown of the status field.ReleaseAllCauseWhen trying to import external data into the table using an excel file then the 101 is seen in the status field due to the below: When the field has ACL configured and not able to change the status manually from the UI.In the UI when the field is in read-only mode.Add the data manually instead of selecting from the choice in the excel sheet.ResolutionBelow are the steps to Import external data into the table using an excel file: Go to the table and click on import from the list viewIt will be redirected to another page and there click on create an excel template and download the excel sheet.open the downloaded excel and fill the data as required.Select the data from choice fields instead of on entering manually.Save the excel and try importing via import excel -> Upload the template file.Make sure the status field should not be in read-only mode and the status field should not be blocked with any ACLs.By this data will be fetched from the excel file to the instance without any errors.