Agents do not receive the inbox object for new Chat InteractionDescriptionWhen a new chat interaction begins, available agents do not receive the inbox alert and cannot accept the chat.Release or EnvironmentNew York Patch 9CauseA before query business rule on the interaction table is preventing the agent from seeing the chat interaction.ResolutionModify the before query business rule to ensure agents can see all interactions for Chats that would fall in their chat queue.