Displaying Azure Discovered Cloud Resources from Discovery Homepage takes extremely long - Support and Troubleshooting

Displaying Azure Discovered Cloud Resources from Discovery Homepage takes extremely long Issue

When you go to Discovery Home homepage and click on "View Cloud Resources" and then click on Azure tab, you can see the Azure Cloud Resources graph.

If you click on "Virtual Machine" bar in the graph, the platform takes long time to show the results.

Response time(ms): 107107, network: 20, server: 105382, browser: 1705

Release Orlando P5HF1

Cause When you click on the "Virtual Machine" graph bar, you are actually going out of the Discovery home page and the platform performs differently. That is a known issue since the conditions generated by the platform are not as good as they could when you click on a graph bar. This is not an often used feature and it is know to perform slow.

These are the conditions generated by the platform when user clicks on the graph bar for "Virtual Machine"

Filter: Type -- is -- Hosted on::Hosts Child.CLass -- is -- Azure Datacenter Parent.Class -- is -- Cloud Load Balancer or Parent.Class -- is -- Image or Parent.Class -- is -- Cloud Database or Parent.Class -- is -- Cloud Function or Parent.Class -- is -- Cloud Storage Account or Parent.Class -- is -- Cloud Public IP Address or Parent.Class -- is -- Cloud Network or Parent.Class -- is -- Compute Security Group or Parent.Class -- is -- Cloud Mgmt Network Interface or Parent.Class -- is -- Storage Volume or Parent.Class -- is -- Virtual Machine Instance Parent Class -- is -- Virtual Machine Instance

Notice that the filter has some conditions that are not needed:

Parent.Class -- is -- Cloud Load Balancer or Parent.Class -- is -- Image or Parent.Class -- is -- Cloud Database or Parent.Class -- is -- Cloud Function or Parent.Class -- is -- Cloud Storage Account or Parent.Class -- is -- Cloud Public IP Address or Parent.Class -- is -- Cloud Network or Parent.Class -- is -- Compute Security Group or Parent.Class -- is -- Cloud Mgmt Network Interface or Parent.Class -- is -- Storage Volume or Parent.Class -- is -- Virtual Machine Instance

Resolution If you want to get the details of the " Virtual Machine" , then you can specifically create a new report with the best conditions to get the data you want.

/cmdb_rel_ci_list.do

Filter: Type -- is -- Hosted on::Hosts Child.CLass -- is -- Azure Datacenter Parent Class -- is -- Virtual Machine Instance