Slushbucket from related list displays sys_id's on the left-side. The sys_id's are not from the expected table, instead they are from the relationship table - Support and Troubleshooting

Slushbucket from related list displays sys_id's on the left-side. The sys_id's are not from the expected table, instead they are from the relationship table Issue When editing a related list by clicking the EDIT button, the slushbucket displays sys_id's on the left-side. And the sys_id's that are displaying are not from the expect source table. Instead the sys_id's are from the relationship table.

For example, say we navigate to an ast_contract record and click the EDIT button of the "Assets Covered" (alm_hardware) related list. The sys_id's on the left side are unexpectedly from the:

clm_m2m_contract_asset

table (the relationship table). However, the sys_id's should be from the alm_hardware table

Release Orlando

Cause The cause could be a missing record in the sys_m2m table.

Resolution To check if there is a missing record in the sys_m2m table. Using the example tables above, Search the sys_m2m table for an entry where:

From Table = ast_contract

To Table = alm_hardware

or vice-versa