Incidents updated by System but no updates appear in Incidents Activity Issue The incident table has many incidents that have been updated by "system" and updated recently in the list view. When you go to an incident this update is NOT showing in the work notes or additional comments (Activities). See image ReleaseOrlando P4aCauseInactivity Monitor updating the incidents. A record's activity is only based on user updates. System updates do not count as activity.ResolutionThis is expected behavior, as per design of the Inactivity Monitor.Related LinksSee documentation: Set an inactivity monitor