Program Workbench does not display Program/Project names in the Gantt Chart - Support and Troubleshooting

Program Workbench does not display Program/Project names in the Gantt Chart Issue Program Workbench does not display Program/Project names in the Gantt Chart

Cause This is happening due to a customized Planning Console Display Column record that was made. Currently, the data type is set to Boolean rather than String as it should be. Once this is updated, everything should work as expected.

Resolution 1. Navigate to the link below:

https://INSTANCENAME.service-now.com/nav_to.do?uri=pm_console_display_column.do?sys_id=738fd9729f131200598a5bb0657fcfce

2. Change the Type field to "String" 3. Save the record