How to change "Helpful?" text in the KB article rating boxSummaryThis article describes how to customize the text of "Helpful?" seen at the bottom of an article on the kb_view page. ReleaseAll releases.Instructions1. As an admin user, navigate to UI Macro "kb_view_ratings" https://instance_name.service-now.com/nav_to.do?uri=sys_ui_macro.do?sys_id=d44e4272c33321000096dfdc64d3aea0 2. Search and modify the below message as needed: ${gs.getMessage('Helpful?')}