Now Mobile app not showing approvals for any non admin users


Description

NOW Mobile : Approvals are not appearing for the non-admin users

Release or Environment

Orlando and above

Cause

The 'approver_user' role is not added to the user.
From Orlando onwards, the users should have the 'approver_user' role in order to see the approvals in the NOW mobile app.

Resolution

Add 'approver_user' role to the approvers and that should help display the approvals list to the users on NOW mobile app.

Additional Information

Now Mobile app

Use the Now Mobile app