Now Mobile app not showing approvals for any non admin users - Support and Troubleshooting

Now Mobile app not showing approvals for any non admin users Issue NOW Mobile : Approvals are not appearing for the non-admin users

Release Orlando and above

Cause The 'approver_user' role is not added to the user. From Orlando onwards, the users should have the 'approver_user' role in order to see the approvals in the NOW mobile app.

Resolution Add 'approver_user' role to the approvers and that should help display the approvals list to the users on NOW mobile app.