Document ID field displaying a black asterisk icon when set to mandatory through a UI policy - Known Error

Document ID field displaying a black asterisk icon when set to mandatory through a UI policy Description Document ID field displays a grey asterisk icon even though the field is unpopulated. This behaviour is only seen when the field is made mandatory through a UI policy.

Steps to Reproduce

1. Open an incident form 2. Create a new field of the type "Document ID" 3. Create a new UI policy that specifies the field Document ID to mandatory 4. Save the UI Policy 5. Navigate back to the incident form

Expected behavior Field should have a red mandatory asterisk icon

Actual behavior Field has a black asterisk icon, even though field is empty

Workaround This problem is currently under review. You can contact ServiceNow Technical Support or subscribe to this Known Error article by clicking the Subscribe button at the top right of this form to be notified when more information will become available.