Change Task reopens automatically after ClosedSummarySome of the change tasks are getting reopened automatically after getting closed.ReleaseNew York Patch 9InstructionsOn the Change Request table, there is an Out-of-the-Box Business Rule called "Start Change Tasks" that is responsible for automatically setting the change task status to 1 (New) for all change tasks related to a change when the change is approved. Above Business Rule calls a script include named as "DeliveryPlan" where the logic is mentioned. _start : function(/* GlideRecord */ gr) {gr.work_start = gs.nowDateTime();gr.work_end = null;gr.state = '1';}, If a change request is approved a second time by any workflow activity or Business Rule, there is a chance that the Out-of-the-Box Business Rule "Start Change Tasks" will be triggered again, reopening previously closed change tasks. So, avoid adding more than one workflow context to a record to avoid these scenarios.