Assignment Group in field is missing from instanceIssue The 'Assignment Group' (Or any field) field on the Incident or Task tables shows the sys_id of the reference field within the value box. CauseThis issue is caused because the field/column records no longer exist on the instance. This particular issue where the 'Assignment Group' field was removed on a customers PROD instance by accident via an Update Set. Because this field no longer existed, the instance isn't going to be able to query those reference fields and tables for information, so it just posted the value of the field instead.ResolutionBecause this was PROD, we were able to grab proper table records on the clients dev environment because they were clones of PROD. Here are the steps to fix this: 1. Export sys_documentation record and import into PROD. 2. Export sys_storage_alias record and import into PROD. 3. Export sys_metadata records and import into PROD. 4. Create a Local Update Set and set this as current. 5. Navigate to sys_dictionary and locate the 'Assignment Group' (Or any field) field/column on the table this is missing from. 6. Rename the column label by adding a 1 to the end: 'Assignment Group1'. 7. Rename the column again by removing the 1: 'Assignment Group'. 8. This has now captured the sys_dictionary record as you are not able to export it as XML and import onto other instances. Go ahead and have either the client commit this on Test and Prod, or make CHG requests to do this. 9. After committing the update set, everything should work. Please check all the tables mentioned here and verify everything looks good. 10. If all looks good, then the field should start working as a reference field again and pull a regular reference value for another table. You could use the same sys_dictionary update set idea on the other records, I just found exporting and importing those records to be easy.