Record is inactive and approvals are not being createdIssue Record is created as inactive instead of active Approvals are not being created or are being skipped due to this and the record state is going to Closed or Closed CompleteCauseRecord can be created as inactive when there is an incorrect mapping on the Record Producer creating the record When a record is inactive, the out-of-box (OOB) business rules to close child task and complete approvals are triggeredResolutionCheck your Record Producer if a field is incorrectly mapped to the Active field