Tips for getting started with Now Support These onboarding tasks will help you get started as a Now Support Administrator, so you can get the most out of Now Support. Get familiar with Now Support Ask Kodi, the Now Support virtual agent, to tell you a joke. Ask Kodi, our Now Support Virtual Agent, helps you be more productive as a Now Support user. Click the purple chat icon in the bottom-right to start a conversation. Take the guided tour Launch the guided tour for any page from your profile dropdown menu. Maximize your support experience Download and log in to the Now Support mobile app. Manage your cases, track your changes, view knowledge content, and more with the Now Support mobile app—available for iOS and Android devices. Connect your Now Community account with your Now Support account Convert your unanswered community questions to support cases, get personalized content recommendations and more by linking your community account. Personalize your Now Support portal notifications. Hear from us as much (or as little) as you want by personalizing notifications for activities like case updates, status changes, and more. Leverage Now Support key resources Rate your Now Support digital experience How is your experience as a new Now Support user? Your feedback helps us improve our digital experience. Scroll to the bottom of the page and rate your Now Support digital experience. Bookmark the Now Support Knowledge Portal Keep your instance running smoothly with tips, tricks, workarounds, and solutions from our technical teams. Bookmark the Known Error portal. Access Known Error articles for our three most recent releases. Bookmark the Now Support FAQ page. Get answers to the most common questions about Now Support experience. Subscribe to the Customer Admin forum on Now Community. Engage with other ServiceNow Customer Admins and share tips, tricks, and best practices. Subscribe to the Upgrade Advantage forum on Now Community. The Upgrade Advantage forum is your one-stop resource for instance Patching and Upgrades. Bookmark the Administrator section of the Customer Success Center Find resources designed to help you succeed in your role. Connect and stay in touch Follow us on Now Support LinkedIn and Twitter. Get real-time updates on ServiceNow support services, tools, features, and admin tips and tricks. Subscribe to the Now Support newsletter. Get the most out of Now Support with quarterly updates and expert advice—right in your inbox. Complete these tasks to get better acquainted with Now Support and take advantage of the support options and tools available to boost your productivity.