Random Duplicate Approvals Appearing in Change RecordsIssue Random duplicate approvals appear in Change records, activity shows No Decisions matched. Normal Change Policy has been skipped (Technical approvals).CauseChange request type has been changed from standard to normal. This executed workflows for both change request type executing approval activities for both appearing duplicates. Without role sn_change_write, type is uneditable.ResolutionThis is working as configured.Related Links More information on role sn_change_write, installed from ITSM roles plugin: Request ITSM Roles- Change Management