In Service Portal, if the Description field content is over 150 characters, it will duplicates when using the browser's print functionality - Known Error

In Service Portal, if the Description field content is over 150 characters, it will duplicates when using the browser's print functionality Description In Service Portal if you have a record producer where content of description field has more than 150 characters, you will see duplicate content when printing using the browser's print functionality

Steps to Reproduce

Open the "Create Incident" record producer 2. Put in a sentence which contains more than 150 characters in the Description field 3. Open the record producer in Service Portal then in the browser, select the Print option

Expected behaviour: There should not be any duplicate contents displayed from the Description field

Actual behaviour: There is duplicate contents displayed from the Description field

Workaround This problem is currently under review. You can contact ServiceNow Technical Support or subscribe to this Known Error article by clicking the Subscribe button at the top right of this form to be notified when more information will become available.