History for record insertion is not shown when audit have records with update count 0Issue When we open a history of a Record, it shows the insertion data along with audit. But for records having audit with update count 0 will not show History for Record insertionReleaseAll ReleasesCauseSteps to Reproduce : 1. Open an incident record (This scenario applies for any type of records, we have taken incident as an example. 2. Check History for the record by Right click on the header , History -> Lists. 3. It shows the fields inserted and updated till now. 4. Filter with update count not 0 , this shows the audit entries. 4. Go to sys_audit table and find audit for this record (Filter with Document Key as 'sys_id' of the incident) , it will show the same count as shown on History -> Lists when update count!=0 5. History that we see when right click on the incident record is retrieved from sys_history_set table. To check, go to sys_history_set.LIST , filter with ID is 'sys_id' of the incident 6. There can be more than one History set record , it depends on how many timezones the record is opened. 7. You can delete all history sets as they will be built dynamically when you open a record. 8. In sys_audit table change any record for that incident with update count=0 and save it as below. 9. Now open the incident record which creates the history, but this time it will not create history for record insertions. 10. It will not create history for record insertions. Cause : Audit will not have record entries with update count =0. Update count=0 means record insertions and they are not part of audit. If there is any entry in sys_audit with update count=0 , it means audit has record insertion data which is not valid.ResolutionChange the update count on sys_audit entry to any other number other than 0 and delete the existing history of the record in sys_history_set (Check with ID as sys_id of the record) Open the record once again , it should have all record insert history also. Note : Change the update count on the sys_audit entry based on the time of audit created.