Formatting issues using "WebKit HTML to PDF" to generate PDFs of homepages. - Known Error

Formatting issues using "WebKit HTML to PDF" to generate PDFs of homepages. Description When generating PDF exports of homepages, we're seeing formatting issues with reports on the page in the exported PDF.

There appear to be line breaks mid-line on reports, and data from the report is being displayed over the report header on the top of the next page. See the attached PDF for an example of the issue on an OOB instance.

Steps to Reproduce

Issue can currently be seen on the istanbulpatch2 instance, but can also be reproduce on Istanbul Patch 0.

1. Install the "WebKit HTML to PDF" plugin. 2. Create a report that will display a large number of records, for example, an unfiltered list of task records. 3. Add the report to a homepage, for example the itil homepage. 4. Impersonate System Administrator (PDF export always fails with the maint account) 5. Open the homepage where you've added the report. 6. Click the "Export to PDF" icon in the upper right corner (looks like a box with a down arrow) 7. In the Export to PDF pop-up, make sure the "Avoid page breaks inside widget" and "smart shrink" options are checked, and click Export"

Expected Results: Report should cleanly break between pages. We should not see data from the report displayed over the list headers at the top of each page.

Actual Results: There appear to be line breaks mid-line on reports, and data from the report is being displayed over the report header on the top of the next page. See the attached PDF for an example of the issue on an OOB instance

Workaround After carefully considering the severity and frequency of this problem, and risk of attempting a fix, it has been decided to not address this issue in any current or future releases. We do not make these decisions lightly, and we apologise for any inconvenience.