How to isolate cases that have child casesIssue How to isolate cases that have child casesResolutionPlease follow bellow steps: --Type sn_customerservice_case.list in filter navigator as admin--Configure list to bring "Parent case" column to the list:Click on "Update personalized list" (wheel icon on table)Bring "Parent case" from available to selected--Filter the list [Parent case][is not empty]--On table list on Parent case Right click and navigate "Group by Parent case"