Integrations Alerts Landing Page .mce-toc { background-color: #f7f7f7; padding: 10px; border-radius: 5px; border: 1px solid #dedede; } Table of Contents Authentication, Connectivity and LDAPDNSEdgeEmail (Inbound, Outbound, Notifications, Delay)Microservices/Web ServicesNetwork Authentication, Connectivity and LDAP LDAP AHA Audit failed : LDAP connectivity KB0854157 - AHA Audit Failed: LDAP Connectivity KB0538621 - Finding the IP information for your instance LDAP scheduled connection test failure and user login failures KB0856050 - LDAP Scheduled Connection Test Failure and User Login Failures Docs: LDAP Integration Troubleshooting Authentication (SAML, SSO, OAuth, AD, Expired Certificate) IDP certificate mismatch KB0856081 - IDP Certificate Mismatch KB0679991 - How to safely self-update your IDP certificate when Multi SSO and avoid "IDP Certificate Mismatch" from occurringKB0657104 - Errors for which to validate your Multiple-Provider single sign-on configuration DNS CNAME Custom URL error KB0755167 - CNAME custom URL error alerts Edge Encryption Proxy network outage KB0856049 - Edge Encryption proxy network connectivity KB0622356 - How to stop Edge Encryption errors from being generated when the Edge Encryption proxies are stopped for a long period Email (Inbound, Outbound, Notifications, Delay) Outbound Sender job stuck KB0755061 - SMTP Sender Job Stuck > 30 Mins alert KB0521382 - Troubleshooting Outbound EmailKB0598826 - IP address information - Access and IntegrationDocs - Email Diagnostic Inbound Reader job taking time KB0755063 - Email Reader Job stuck/running for more than 2 hours alerts KB0523573 - Verify that the Email Reader is running Inbound Mail - Postfix to Dovecot KB0860296 - Inbound Mail - Postfix to Dovecot Handoff Percentage per MDA alerts Inbound processing taking time KB0855277 - Inbound email processing is stuck alerts Micro-services/Web Services Integration Semaphore Integration Semaphore Exhausted KB0635977 - Integration Semaphore (SOAP/API_INT) Exhausted on instance alert Network VPN connectivity AHA audit failed : VPN connectivity/configuration KB0856048 - AHA Audit Failed: VPN Connectivity / Configuration KB0598826 - IP address information - Access and Integration VPN tunnel down after reset KB0859334 - VPN tunnel down after reset for <customer> (<VPN tunnel>) KB0679421 - Questions about Inbound and Outbound firewall rules needed to the instances and datacentersKB0598826 - IP address information - Access and Integration Instance Down due to Network Issue Alert: Instance Up/Down | Xymon for CS-Integrations KB1416630 - Alert: Instance Up/Down | Xymon for CS-IntegrationsKB0533093 - Troubleshooting Guide | XYMON: Instance Up/Down | Xymon