How to use the Send SMS action in Twilio SpokeSummaryIn this article we will demonstrate how to use the Send SMS action in Twilio Spoke and check the logs.Instructions 1. First of all, make sure that you have followed all the Steps in the knowledge article How to set up Twilio Spoke 2. On your ServiceNow instance navigate to Flow Designer > Designer > Flows > New > provide a name for the flow Eg: Dravvy_Twilio_Test 3. Select a trigger for the flow. In this example I just used a Run once trigger 4. Navigate to Action -> Twilio -> Send SMS 5. Fill in the From number which is the number that you obtained when you configured your twilio account. Secondly add the recipient number and last ass the message you want the recipient to receive. 6. Check your execution and you should see something as below: 7. In order to ensure that the SMS reached Twilio server, open the SMS object and check the status. The moment you see the status as queued, it means your instance/flow has been able to communicate to Twilio Server and the message is queued on Twilio Side to be sent. 8. If you have access on your Twilio account, you can check the status of the SMS there otherwise contact your Twilio Administrator. From Twilio SMS Log, you should see the below: NOTE: On Twilio, the delivery Steps of an SMS are available for 7 days, please ensure that you have a recent one when you need to troubleshoot. 9. Your message should look something like this: