Events from SCOM are getting missed in ServiceNow. Issue SCOM Event Connector is used to pull events from SCOM. After the SCOM Event Collector configuration, it is observed that a couple of events are getting missed. Though it pulls most of the events properly. ReleaseAll Versions.CauseThe reason of this issue is that: SCOM Event connector will only pull 500 events.By default connector instance pulls events every 2 mins.If there are more than 500 events getting generated within an interval of 2 mins, the remaining events will be skipped.ResolutionThe resolution to this is to increase the limit of events pulled by SCOM Connector. This limit can be changed in the SCOM Connector Groovy script. https://<Instance_Name>.service-now.com/ecc_agent_script_file.do?sys_id=d40e9433c332210039a3553a81d3ae73&sysparm_view= def params = "500 ${lastTimeSignature}"; //######## <<<<<<<<<<<-------------------------- Change the limit here.Current limit is 500. // Write the sql file to the target host if (StringUtil.nil(lastTimeSignature) || "null".equals(lastTimeSignature)) { def daysToRetrieve = getParamValue(context.parameters.scom_initial_sync_in_days,"7"); params = "500 0 ${daysToRetrieve}"; // ######## <<<<<<<<<<<--------------------------------Change the limit here.Current limit is 500. } else if (lastTimeSignature.equals(TEST_CONNECTOR_SIGNATURE)) { params = "1"; } Please restart MID services after changing the limit to make sure that the new values are being taken into effect.